John C. “Jack” Schottmiller, PhD, is the former president of RM Consulting, Inc., a quality training business serving Fortune 500 clients across the US and Canada. His consultancy business grew into Poland, Russia, and Trinidad, where he conducted quality seminars for companies. Prior to launching his firm, Dr. Schottmiller had a highly successful 27-year career at Xerox Corporation where, as manager of business effectiveness and quality for one of its largest divisions, he introduced the concept of Total Quality Management. As a result of his contributions, Xerox was among the first recipients of the Malcolm Baldridge Quality award. He was elected a fellow of the American Society for Quality in 2005.
A native of Rochester, Dr. Schottmillerearned his bachelor’s degree in general science from the University of Rochester in 1953. He received research and teaching assistantships in chemistry at Syracuse University, where he was awarded the coveted DuPont Fellowship during his last year of study. After earning his doctorate in physical chemistry from Syracuse in 1958, he held respective posts atUnion Carbide Corporation in Niagara Falls and at IBM in Poughkeepsie. Dr. Schottmiller joined Xerox in 1962 and spent his early years in the research laboratory where he pioneered studies in photoconductivity, the basis of the copying process. Over the course of his career, he published numerous papers and was awarded several patents, and advanced through the ranks to management posts in development and manufacturing.
After retiring from Xerox in 1989, he launched RM Consulting and pursued a lifelong interest in linguistics by studying Russian for nine years. Fluent in the language, Dr. Schottmiller went on to serve on the board of a US-based company that sold photographic products in Russia. He also worked with Linkages of Rochester, managing the sister city relationship with Velikiy Novgorod, Russia and volunteered for the US State Department, assisting Russian businesses in the Ural Mountain region.
An active alumnus, Dr. Schottmiller regularly attends Rochester events and has served as a volunteer on the Arts, Sciences and Engineering Reunion Committee for his 50th, 55th and 60th class reunions. He and his wife, Anne, are members of the George Eastman Circle, the University’s leadership annual giving society. Devoted advocates for the School of Nursing, the couple establishedan endowed scholarship fund at the School in memory of their daughter, Julia Anne Schottmiller-Koestner ’84N, who was tragically killed in 1990 during a visit in Prague. Wife of alumnus Richard Frank Koestner, ’80, ’84, ’86 (PhD), Julia was posthumously awarded a master’s degree in geriatric nursing from McGill University in Montreal.
The Schottmillers have one son, John Charles Jr., and have been married for 60 years. Dr. Schottmiller, who lives inMendon, is active in his church and enjoys bridge, boating, music, and travel.